Security

All payments are processed by Razorpay — a PCI DSS Level 1 certified gateway. We never store your card details on our servers.

Every request between your browser and our servers is encrypted using TLS 1.2+. Your personal and payment data is always in transit securely.

Your name, address, phone number, and order history are used solely to process your orders. We do not sell or share your data with third-party advertisers.

Passwords are hashed using bcrypt with salt rounds before storage. Even our team cannot see your password in plain text.

You receive real-time notifications for every order placed, shipped, or cancelled. If you notice unexpected activity, contact us immediately.

Cash-on-Delivery orders are protected with order verification. Refund requests are reviewed within 48 hours and processed within 5–7 business days.

Every seller undergoes a mandatory KYC process before listing products. We verify PAN, GST, and business address to ensure platform authenticity.

All transactions generate GST-compliant invoices automatically. Sellers' financial data is isolated per business account and never shared across sellers.

Seller dashboards support staff accounts with granular permissions. You control who on your team can view orders, manage inventory, or access financials.

Seller settlements are processed only to verified bank accounts linked during KYC. Payout requests require authentication before processing.

Suspicious order patterns, unusually high COD rates, and fake review activity are flagged automatically and reviewed by our trust & safety team.

Each seller's data is scoped strictly to their business ID. Cross-seller data access is blocked at the API level — not just the UI level.